Effective Date: February 28, 2025

1. Introduction

Welcome to Neeli Genetics. By accessing and using our website https://neeligenetics.com and our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services Offered

Neeli Genetics provides genetic testing, diagnostic analysis, and related healthcare services. These services are intended for informational and educational purposes and should not be considered as medical advice.

3. User Eligibility

By using our services, you confirm that:

• You are at least 18 years old or have parental/guardian consent.
• You provide accurate and truthful information.
• You will comply with all applicable laws and regulations.

4. Medical Disclaimer

• Our genetic testing services do not replace professional medical consultation.
• Test results should be reviewed by a qualified healthcare professional before making any medical decisions.
• We do not diagnose, treat, or prescribe any medical conditions.

5. User Responsibilities

As a user, you agree to:

• Provide accurate personal and medical information.
• Use the website only for lawful purposes.
• Not misuse or attempt unauthorized access to our systems.

6. Payment and Billing

• Payments for genetic testing and related services must be made in advance.
• We accept various payment methods (Credit/Debit Card, UPI, etc.).
• All fees are non-refundable except in cases of service failure on our part.

7. Privacy and Data Protection

Your personal information is handled as per our Privacy Policy. By using our services, you consent to our data collection and usage practices.

8. Intellectual Property

• All content, including text, images, logos, and software, is the property of Neeli Genetics.
• You may not reproduce, distribute, or modify any content without our prior written consent.

9. Limitation of Liability

Neeli Genetics is not liable for:

• Any inaccuracies in test results due to sample contamination or external factors.
• Any direct, indirect, or consequential damages arising from the use of our services.
• Any unauthorized access to or misuse of your personal data beyond our control.

10. Service Modifications & Termination

• We reserve the right to modify or discontinue any service at any time without prior notice.
• We may suspend or terminate user access for violations of these terms.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Telangana, India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad.

12. Changes to Terms

We may update these Terms & Conditions periodically. Any changes will be effective upon posting on our website.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Neeli Genetics
1st Floor, Industrial Estates, Plot No. 55, Road No. – 02, Sriven Enclave,
ALEAP Industrial Area, Gajularamaram, Hyderabad, Telangana 500090
Email: office@neeligenetics.com